Terms & Conditions

Effective Date: 2025-08-27

Welcome to LouLou. By using our website www.loulou.co.nz, you agree to the following terms and conditions. If you disagree with any part of these terms, please do not use our website.

1. General Use

- You agree to use this website for lawful purposes only.
- We may update these terms at any time. Continued use of the site constitutes your acceptance of any changes.

2. Products & Pricing

- All prices are in New Zealand Dollars (NZD) and include GST.
- We reserve the right to change pricing or discontinue products at any time without notice.
- Product colours may vary slightly depending on your screen settings.

3. Orders & Payments

- Orders are confirmed via email after successful payment.
- We use secure third-party providers (e.g., Shopify, Stripe, Afterpay) to process payments. We do not store your payment information.

4. Intellectual Property

- All content on this site — including images, designs, logos, and text — is the property of LouLou and may not be reproduced without permission.

5. Liability

- We are not liable for any loss or damage arising from the use of our products or website, to the fullest extent permitted by New Zealand law.

6. Privacy

- Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Governing Law

These terms are governed by the laws of New Zealand, and any disputes will be resolved under New Zealand jurisdiction.